Data Roundtable on making your data AI-ready for better Customer Experience

  • AI is everywhere, but is your data good enough to fuel it?
  • How can you prepare your organisation’s data for AI-driven customer experiences?
  • What processes, roles, and architecture are needed to make your data truly AI-ready?

With the hype around AI continuing to grow, many organisations are eager to experiment with agents, personalisation engines, and predictive tools. But here’s the catch: AI is only as good as the data you feed it.

Creating powerful, customer-centric AI applications requires clean, connected, well-structured data and the right internal processes to support it.
Register

How can you make your data and your organisation AI-ready?

Join us on Thursday, June 5th for our next Data Roundtable, where we’ll explore what it really means to prepare your data for impactful, responsible use of AI in customer experience.


Throughout the event, you'll engage in open discussions over breakfast and lunch on topics including:


  • What does “AI-ready data” actually mean in a CX context?
  • How to design a data architecture that supports scalable AI use cases.
  • What data sources are most useful for AI-driven customer experiences?
  • What processes help collect, clean, and structure data effectively for AI?
  • What roles and skills are needed—and who takes ownership?
  • Real-world insights from organisations already taking steps towards AI readiness.


Why this matters: Many organisations want to "do something with AI," but overlook the data foundations needed for success. Making your data AI-ready isn’t just a tech project - it’s a strategic shift that empowers your teams and delivers real business impact.

Why should you attend?

  • If you’re experimenting with AI but feel your data isn’t ready.
  • If your organisation struggles with data quality, fragmentation, or governance.
  • If you want to learn how to build a foundation that supports meaningful, scalable AI.


A Customer Data Roundtable is not a lecture, it’s an interactive learning and inspiration sessions hosted at the MultiMinds office.


Each session focuses on a specific topic and brings together digital marketing professionals from different companies. The ideal opportunity to exchange ideas with peers, hear practical experiences, and discover actionable solutions.


Seats for this event are limited to ensure focused, high-value discussions. Don’t miss your chance to be part of this exclusive session!

Practical information & registration

  • Date: Thursday June 5
  • Time: 9:30 - 12:00 (Breakfast & Lunch included)
  • Location: MultiMinds Office (Hertshage 10, 4th Floor, 9300 Aalst (BE))
  • Speakers/Moderators:
    • Peter Vertongen – Head of Omni-Channel Strategy, MultiMinds
    • Jens Scheerlinck - Data Solutions Architect
  • Cost: Free, but if you cancel less than 24 hours in advance or do not show up without prior notice, we ask you to make a €100 donation to UNICEF Belgium (see no-show policy below)

No-show policy: commitment to participation & charity

Participation in the roundtable is free, but since this is an interactive session with limited seats, we expect every registered participant to attend.

To ensure commitment, we ask each participant to agree to the following upon registration:

  • If you cancel less than 24 hours in advance or do not show up without prior notice, we ask you to make a €100 donation to UNICEF Belgium.


This approach helps us bring together a dedicated and engaged group of participants while supporting a meaningful cause.


How does it work?
By registering, you confirm your agreement to this condition. If you do not attend without timely cancellation, you will receive a reminder with the donation details for UNICEF Belgium.

Join us in the next roundtable discussion!

*Event registrations are subject to approval, and we reserve the right to decline any registration at our discretion.


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